Return and Refund Policy

Thank you for shopping with KVS Water World. We hope you are delighted with your purchase. However, if you are not entirely satisfied, we are here to help.

Returns

You have [X days] to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Your item needs to have the receipt or proof of purchase.

Exceptions

Certain types of items cannot be returned, such as perishable goods, personalized items, and gift cards.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­-refundable.

Contact Us

If you have any questions on how to return your item to us, contact us for assistance.

Damaged or Defective Items

In the rare event that your item arrives damaged or defective, please contact us immediately. We will work with you to resolve the issue promptly.

Exchanges

We do not currently offer exchanges. If you require a different item, size, or color, please return the original item and place a new order.

Cancellation Policy

You can cancel your order within [X hours] of placing it. After this time frame, the order may have been processed and cannot be canceled.